Candela Laser Servicing, Repair & Refurbishment

Supporting your clinic with Candela laser device servicing, repair and refurbishment.

GoLaser Candela Laser Servicing & Repair

As a specialist Candela servicing, refurbishment and repair centre, GoLaser offers comprehensive solutions to maintain your Candela laser.

Our Candela laser servicing covers all Candela & Ellipse devices and retains the manufacturer warranty. We offer all levels of Candela servicing, including major and minor laser servicing.

We also offer Candela laser repair and refurbishment services to overhaul faulty or broken Candela devices. We are proud to have an expert team of highly experienced Candela laser engineers who have worked apply their vast knowledge to resolve issues with your device.

Candela

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Candela Devices we service

Candela GentleMax Pro

Candela GentleYAG Pro

Candela GentleLase Pro

Candela Mini GentleYAG

Candela Mini GentleLase

Candela/Ellipse Sirius

Candela/Ellipse Nordlys

For full details about any of our Candela device range including buying, selling, and maintenance get in touch with us.

About Candela Lasers

What Makes Us Candela Servicing & Repair Specialists?

As a closely knit team of laser experts, we all share a passion for maintaining laser equipment to the highest levels. Candela is one of the most popular brands in the aesthetic laser industry, and all of our team have had extensive experience maintaining Candela devices.

We understand your laser device can often represent the biggest investment you will make into your clinic, that is why we offer affordable Candela servicing and Candela laser repair to maintain peace of mind and confidence that your clinic can continue to be profitable.

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Candela Servicing, Repair, & Refurbishment FAQs

Find the answers to your questions about Candela device servicing, repair and refurbishment in our list of frequently asked questions below.

Why is regular Candela servicing essential?

Maintaining a regular service schedule for your Candela laser is very important for the safe operation of your device. Laser equipment is highly complex, and insufficient servicing can result in a major drop in performance or even injury of the operator of patient.

Seeking professional Candela servicing centres, such as GoLaser, for your Candela laser servicing is vital for maintaining your manufacturer warranty.

What services does you provide for Candela laser devices?

We specialise in a wide range of services tailored for Candela laser devices, including minor & major servicing, repairs, and refurbishment. We also cover all aspects of Candela laser ownership, from routine maintenance to addressing specific issues and improvements.

What is included in device care for my Candela laser?

Our device care packages for Candela laser devices encompasses servicing, refurbishment, and addressing any issues with the device or applicator. This comprehensive care package ensures your Candela device continues to operate flawlessly and complies with strict professional standards.

How do I book Candela servicing, repair, or refurbishment?

Booking Candela maintenance with GoLaser is very easy, simply get in touch with us to speak to one of our experts. We will be able to advise the best solutions for your individual situation to maximise your devices performance.

The GoLaser Way

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Expert engineers with years of experience working with a wide range of laser devices.
High-quality parts and equipment to ensure that your Laser or IPL device is functioning optimally.
Comprehensive maintenance, repairs, and upgrades to keep your laser or IPL device running at peak performance.
Fast turnaround times and competitive pricing.
Personalised service tailored to your clinic’s specific needs and requirements.

rebecca hough

18:40 12 Apr 24

Brilliant service, really helped with my machine and fixing the problem, super helpful

Nora Ibrahim

12:40 30 Mar 24

Very honest and efficient service. I recomend thier services. They always do extra for help and support. Thank you

Roxie B

21:56 16 Feb 24

Super quick to respond, knowledgable, genuine parts, fair and helpful.

mel sparks

13:15 13 Feb 24

Excellent customer service !! Konrad and his team deliever outstanding service ! Highly recommended!

LISA STALLINGS

20:40 09 Feb 24

Everything that was agreed upon was done promptly and efficiently. We will be pleased to recommend GoLaser to anyone wishing to contact us. Thank you, Halcyon Days Skincare.

Ciara Murphy

11:47 08 Feb 24

I have used GoLaser on a couple of occassions now and both times I found them to be an excellent, efficient service. Konrad was a pleasure to deal with. I will continue to avail of their serives in the future. Would highly recommend.

Miriam idris

12:33 30 Jan 24

Excellent service, including communications over the phone and arranging visit/s. Felt valued as a customer and it was clear that GoLaser were trying to find a solution that made sense for me rather than forcing me into their pre-set tariffs. Thank you.

Stavy Antoniou

11:15 29 Jan 24

Excellent, prompt service with a super fast turn around. Calls answered straight away and any problems quickly solved I would highly recommend.

Meryem Irfan

17:15 26 Jan 24

We contacted GoLaser after our usual company we use had a long response time (5+ days) for an engineer to be sent out. Konrad arrived within a few hours and came to the rescue. He was able to assess the damage to our Alma handpiece on site. Took away to repair and had it ready in less than 24 hours meaning there was minimal disruption to our business. He is also coming back to service our device next week. Very impressed with the overall knowledge, experience and service provided by Konrad and we will be using GoLaser for all our future needs from now on. Thank you again Konrad!

Minal Raichura

14:17 18 Jan 24

Konrad at Golaser was fantastic.Punctual, helpful and fixed my machine within the hour. Definitely recommend them.Minal

Dr Kathryn Taylor Barnes

09:38 30 Dec 23

Konrad was recommended by an industry colleague. I had a damaged and scratched IPL crystal head which he repaired over the Xmas holidays when everyone else was closed. He even returned in back to me in super quick time. Excellent communication ⭐️⭐️⭐️⭐️⭐️Konrad goes the extra mile. He is a true gem and I highly recommend Konrad at GoLaser for all your laser repair and service needs. Top marks 10/10.

The Laser Lady

17:50 20 Dec 23

Highly recommend.Great service and professionalism. Came out the next day.I will be using them again in the future.

Simona Goci

07:52 25 Nov 23

Konrad attended my clinic and carried out a really thorough Soprano Ice laser servicing. Previously I have used original companies and paid over 3.5k a year for a servicing package, in which they come and only hoover the machine, spend 10 min and charge you extortionate fees. I am extremely grateful for finding Konrad on Google as I will be using him for all my machines needs from now on. Also I will recommend you to all my colleagues and put your details in a group of clinic owners so they can all have the VIP service I experienced. Thanks Konrad. 🙏

Mojdeh

06:21 21 Oct 23

The most trustworthy and professional, reliable service I have ever had.I have my own business for nearly 10 years and I have dealt with a few engineers and I have had different experiences and not all of them good but GOLASER is truly amazing and I was really struggling when a laser machine company recommended them and I these guys saved me tons of money as I was told my machine is broken and it’s not repairable and it cost around 10k -12k, and could take a long time it was my main machine still quite new and I bought it around 3 years ago and it was a shock I was devastated.I wasn’t insured for the parts.He agreed to come and inspect the machine and he said there is a small chance he could fix it with a few hundred pounds and he ordered the part and managed to fix it,None of the other engineers suspected the fault.He also serviced my CANDELA ND YAD 1064, it’s even better that the first day I bought it.Honestly I can write so much about how helpful GOLASER is but I can only tell you that I’m relieved that I know them because GOLASER don’t do it for money only they have passion, knowledge and a big heart to understand your situation too.I would definitely recommend them , thank you GOLASER.

Nicola Snowball

19:57 17 Oct 23

Very happy customer, I can’t thank the team at GoLaser enough for my new piece of equipment. It arrived and was put together with great care and ready to go. I’ve known Konrad for years and as former colleague, I trust his work and team implicitly !

Mada Mada

19:32 28 Sep 23

I would highly recommend GoLaser especially Konrad. He came very quickly with the solution to my IPL system, so I could restart working with my clients after my IPL system needed a repair. Also he helped me to outsource the right handpiece for my system and adjusted the settings so I could get even better results with the system.He is very knowledgeable and professional in his approach. And is able to find solution with all thingslaser like nobody else.Highly recommended

Ailish Morkan

12:15 07 Sep 23

Amazing service- went above and beyond.Would definitely use again 😁

Sophie Bunker

19:45 24 Aug 23

Konrad really knows his stuff, I’m very thankful for his knowledge and getting my Alma laser running again. After using another company prior, I would definitely recommend Konrad above any one else just from my experience if I could give more than 5 stars I would! Thanks again 🙂

Yasmin Saeed

15:21 27 Jul 23

My laser machine handle started leaking and I didn't know where it was coming from. I found GoLaser online. we got in touch on Monday and got a response same day. got the laser machine fixed pretty quicklyAll I can say is that they are very professional, know what they are doing and also make things possible in repairing when others give up. very happy with them. I've kept them on the books to service my laser HR machine.

W Beauty Clinic

21:56 11 Jun 23

Konrad was very kind and professional. He helped me immediately despite my urgent request. Highly recommended.

Nadia Barnes

20:45 24 May 23

Fantastic serviceBeen in the industry 15 years and never have I had such prompt honest service.I had a fault on my soprano and Konrad came the nxt day rectifyed the issue.He was knowledgable and had a grt positive energy and totally honest and upfront.I totally recommend Golasers for your laser services and repairs.🌟🌟🌟🌟🌟

mariusz adamski

13:39 30 Mar 23

Jenny O'Sullivan

16:45 13 Mar 23

Excellent service with a speedy turnaround, couldn’t have been more helpful. Would definitely recommend.

Tri Beauty

19:45 09 Feb 23

Very impressed and wished i found you guys sooner. I emailed and was able to get an engineer visit the next day. Konrad was really friendly and informative and knew his stuff. very happy with the service!i have had my ellipse machine for many years and it was really overdue a service and repair. I had reached our to another company and had been chasing them for almost a year for the service. so i was so happy to be fitted in so promptly.I'm looking forward to using my machine back at full capacity again!

Ph7even

07:10 01 Feb 23

I was introduced to Konrad through a mutual friend a few years ago whilst he was working elsewhere, so I was delighted to hear he had set up on his own.I needed a service and repair on my Ellipse Ipl Machine so I got in touch with him a few days ago. He fitted me in very quickly (thank goodness) and everything from start to finish has been amazing.His extensive knowledge within the Laser and Ipl field is mind blowing and that’s exactly what I got! He tweaked my machine so it’s now working better than ever along with taking one of my hand pieces away for a full refurb as he found a minor fault with it.If I could give 10 stars ⭐️ I would! I would highly recommend Go Laser to anyone who has Laser or Ipl technology in their businesses and who wants a professional and experienced service from start to finish!Thank you 🙏 thank you 🙏 thank you 🙏